Refund Terms and Conditions

Introduction

Welcome to the KINETICGRID Refund Terms and Conditions document. This document outlines the policies and procedures regarding refunds for services and products purchased through our platform. By using our services, you agree to abide by these terms.

Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Technical malfunctions attributable to KINETICGRID.
• Non-delivery of the product or service.
• Errors in billing processes made by KINETICGRID.

Non-Refundable Items

Certain products or services are not eligible for refunds, including but not limited to:

• Partially used services.
• Promotional items and discounted packages.
• Third-party services acquired through KINETICGRID.

Refund Process

To initiate a refund request, please contact our customer support team within 30 days of your purchase. Be prepared to provide the following information:

• Your order number.
• The reason for your refund request.
• Any relevant supporting documentation.

Refund requests are processed within 10 business days. Refunds will be made using the original payment method unless otherwise agreed.

Disclaimers

While KINETICGRID strives to process refunds promptly, we are not responsible for any delays caused by banking institutions or external payment processors.

Modifications

KINETICGRID reserves the right to modify these Refund Terms and Conditions at any time. Changes will be effective upon posting on our website. We encourage users to review these terms periodically to stay informed of any updates.

Contact Information

For further inquiries regarding our refund policies, please reach out to our support team at [email protected].